Consulting Services » Strategic & Functional Excellence » Operative Performance & Process Excellence
Operative Performance & Process Excellence
- Identification of key processes from complex environment
- Leadership & goal-orientation
- Operational execution & results orientation
- Reduction of interaction costs between actors
- Creativity and continuous improvement
- Partnership development
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Typical examples
- Core process identification and mapping & definition of goals
- Breakdown to financial performance
- Process development with M.I.T. Match based framework
- People involvement introducing major cultural changes
- Management by processes & facts towards customer focus
- Metrics through EFQM framework